Helpshift.com Site Title

In-App Mobile-First Customer Service Platform | Helpshift

Helpshift.com Meta Description

Helpshift is a mobile-first customer service platform that delivers a superior in-app help experience for many of the world's top mobile apps and games.

Helpshift.com Test Results

helpshift.com Mobile Usability: 100/100


helpshift.com Mobile Speed: 57/100

Quick overview:
Enable compression
Compressing resources with gzip or deflate can reduce the number of bytes sent over the network.
Enable compression for the following resources to reduce their transfer size by 266.7KiB (68% reduction).
Compressing https://uploads.helpshift.com/2018/01/Virgin_Media.svg could save 194.7KiB (70% reduction).
...
Avoid landing page redirects
Your page has 2 redirects. Redirects introduce additional delays before the page can be loaded.
Avoid landing page redirects for the following chain of redirected URLs.
http://helpshift.com/
...
Eliminate render-blocking JavaScript and CSS in above-the-fold content
Your page has 1 blocking CSS resources. This causes a delay in rendering your page.
None of the above-the-fold content on your page could be rendered without waiting for the following resources to load. Try to defer or asynchronously load blocking resources, or inline the critical portions of those resources directly in the HTML.
Optimize CSS Delivery of the following:
https://www.helpshift.com/wp-content/themes/helpshift/css/master.css?ver=6afae6ceafce5967c4a3bbabbc454946e03786d1
Leverage browser caching
Setting an expiry date or a maximum age in the HTTP headers for static resources instructs the browser to load previously downloaded resources from local disk rather than over the network.
Leverage browser caching for the following cacheable resources:
https://t.sf14g.com/sf14g.js (expiration not specified)
...
Minify JavaScript
Compacting JavaScript code can save many bytes of data and speed up downloading, parsing, and execution time.
Minify JavaScript for the following resources to reduce their size by 17.6KiB (42% reduction).
Minifying https://t.sf14g.com/sf14g.js could save 16.3KiB (42% reduction).
...
Optimize images
Properly formatting and compressing images can save many bytes of data.
Optimize the following images to reduce their size by 8KiB (22% reduction).
Compressing https://uploads.helpshift.com/2018/10/04174634/HS-feat-Forrester.png could save 8KiB (22% reduction).

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