Helpscout.net Site Title

Help Scout: Shared Inbox, Help Center, & Live Chat Software

Helpscout.net Meta Description

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

Helpscout.net Test Results

helpscout.net Mobile Usability: 99/100

Quick overview:
Size tap targets appropriately
Some of the links/buttons on your webpage may be too small for a user to easily tap on a touchscreen. Consider making these tap targets larger to provide a better user experience.
The following tap targets are close to other nearby tap targets and may need additional spacing around them.
The tap target <a href="/email-management-software/">email shared inbox</a> is close to 1 other tap targets.
...

helpscout.net Mobile Speed: 22/100

Quick overview:
Optimize images
Properly formatting and compressing images can save many bytes of data.
Optimize the following images to reduce their size by 2.6MiB (78% reduction).
Compressing https://www.helpscout.net/images/home/customers/ugmonk--bg.jpg could save 1.1MiB (81% reduction).
...
Avoid landing page redirects
Your page has 2 redirects. Redirects introduce additional delays before the page can be loaded.
Avoid landing page redirects for the following chain of redirected URLs.
http://helpscout.net/
...
Prioritize visible content
Your page requires additional network round trips to render the above-the-fold content. For best performance, reduce the amount of HTML needed to render above-the-fold content.
107.9KiB of the HTML response was required to render the above-the-fold content. This requires 4 network round-trips. Prioritize the above-the-fold content so that it can be rendered with only the first 2 round-trips' worth of HTML.
Only about 40% of the final above-the-fold content could be rendered with the HTML delivered within 2 round-trips.
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Leverage browser caching
Setting an expiry date or a maximum age in the HTTP headers for static resources instructs the browser to load previously downloaded resources from local disk rather than over the network.
Leverage browser caching for the following cacheable resources:
https://beaconapi.helpscout.net/v1/6a6682b1-2136-420c-876e-c75f034745cc/fields/contact-form (expiration not specified)
...
Enable compression
Compressing resources with gzip or deflate can reduce the number of bytes sent over the network.
Enable compression for the following resources to reduce their transfer size by 41.3KiB (65% reduction).
Compressing https://cdn.mxpnl.com/libs/mixpanel-2-latest.min.js could save 39KiB (65% reduction).
...
Minify HTML
Compacting HTML code, including any inline JavaScript and CSS contained in it, can save many bytes of data and speed up download and parse times.
Minify HTML for the following resources to reduce their size by 119B (15% reduction).
Minifying https://fast.wistia.com/embed/iframe_shim?domain=com could save 119B (15% reduction) after compression.

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